Slovakia: The new Consumer protection Act effective since 1 July 2024
First of all, liability for defects (complaints) is now dealt with exclusively according to the Civil Code. For retailers, the law brings abolition of the obligation to prepare expert assessments for complaints and brings obligation such as provide to consumers information on prices of goods for the last 30 days in order to eliminate artificial discounts. The law also seeks to eliminate fake reviews. New sanctions for e-shops include deletion of the domain.
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